Customer Experience Manager

Five Below

Ramona, CA, United States
Base: $19.90; bonus/equity: not specified; benefit...
Customer service training
Front end operations management
Store cleanliness and recovery
Five Below's purpose is to create an amazing experience filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff

Job Summary

  • Five Below's purpose is to create an amazing experience filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff.
  • Responsibilities include ensuring crew members wow customers, training on B.E.S.T. customer service, leading front-end operations, and performing store manager duties in their absence.
  • The company offers a comprehensive benefits site covering health, financial, and personal wellness.

Matching Summary

Five Below's purpose is to create an amazing experience filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff.

Salary

Base: $19.90; Bonus/Equity: Not specified; Benefits: Covered

Skills & Requirements

Must-have

  • Customer service training
  • Front end operations management
  • Store cleanliness and recovery
  • Opening and closing procedures
  • Merchandising standards

Nice-to-have

  • Embrace purpose and culture
  • Inspire with big ideas
  • Super energy and passion
  • Creative thinking and composure

Key Requirements

  • Minimum 2 years of management experience
  • High School Graduate or equivalent
  • Excellent verbal and written communication skills
  • Ability to multi-task
  • Ability to maintain composure under pressure

Work Rights

Not specified

Tailored Resume

Cover Letter