Associate, Client Care Advisor

Chanel

Piscataway, NJ, US
Base: $25 - $30ph; benefits: wellbeing resources, ...
Hybrid
Uphold luxury service standards
Cultivate client relationships
Develop deep product knowledge
Join CHANEL's Team in Piscataway, NJ, as a Client Care Advisor and become an integral part of delivering exceptional experiences that embody the timeless values of the House

Job Summary

  • Join CHANEL's Team in Piscataway, NJ, as a Client Care Advisor and become an integral part of delivering exceptional experiences that embody the timeless values of the House.
  • Your mission is to provide impeccable service, bringing the essence of our products to life for clients engaged with us remotely.
  • The anticipated base hourly range for this position is $25 through $30, with comprehensive benefits and perks including wellbeing resources, family and care giving benefits, and generous paid time off policies.

Matching Summary

Join CHANEL's Team in Piscataway, NJ, as a Client Care Advisor and become an integral part of delivering exceptional experiences that embody the timeless values of the House.

Salary

Base: $25 - $30/hour; Benefits: Wellbeing resources, family and care giving benefits, generous paid time off, 401K, pension, robust healthcare offerings, life insurance, disability insurance, commuter benefits; Bonus/Equity: Not specified

Skills & Requirements

Must-have

  • Uphold luxury service standards
  • Cultivate client relationships
  • Develop deep product knowledge
  • Problem-solving and conflict resolution
  • Seamless client journey across touchpoints
  • Assist with online purchases and returns

Nice-to-have

  • Enthusiasm for personal growth
  • Thrive in collaborative environment
  • Connect dots on problems
  • Understand social media ecosystem
  • Positive and enthusiastic attitude

Key Requirements

  • 2-3 years of experience in a related role
  • Onsite presence required during onboarding
  • Comfort and proficiency in CRM systems

Work Rights

Not specified

Tailored Resume

Cover Letter