Service Recovery Lead

UOB

Kuala Lumpur, Malaysia
Incident management
Problem management
Change management
UOB is a leading bank in Asia with a global network

Job Summary

  • UOB is a leading bank in Asia with a global network.
  • The role involves monitoring and resolving banking system issues.
  • You will have the opportunity to work on Group initiatives and gain regional business exposure.

Matching Summary

UOB is a leading bank in Asia with a global network.

Skills & Requirements

Must-have

  • Incident Management
  • Problem Management
  • Change Management
  • Service Management
  • Team Leadership

Nice-to-have

  • Good understanding of ITIL methodology
  • Familiarity with cloud platforms
  • Excellent interpersonal skills

Key Requirements

  • 12+ years of application support experience
  • Minimum 6 years in the banking industry
  • Degree in computer science or related disciplines

Work Rights

Not specified

Tailored Resume

Cover Letter