Customer Care Representative - Wfh Rhode Island

941

Rhode Island, US
Hourly rate: $17.50; bonus/equity: not specified; ...
Fully remote
1 year of call center experience
6 months customer service experience
High speed internet access with minimum speeds
The Customer Care Representative serves as the frontline image of MTM Health, handling 60-80 inbound calls daily to assist members and facilities

Job Summary

  • The Customer Care Representative serves as the frontline image of MTM Health, handling 60-80 inbound calls daily to assist members and facilities.
  • MTM Health offers a supportive environment with benefits including health insurance, 401(k) matching, and pay on demand.
  • This role is designed for individuals ready to make a meaningful difference by removing barriers to care in their local communities.

Matching Summary

The Customer Care Representative serves as the frontline image of MTM Health, handling 60-80 inbound calls daily to assist members and facilities.

Salary

Hourly Rate: $17.50; Bonus/Equity: Not specified; Benefits: Health, Dental, Vision, 401(k), Paid Time Off

Skills & Requirements

Must-have

  • 1 year of Call Center experience
  • 6 months Customer Service experience
  • High speed Internet access with minimum speeds
  • Quiet home workspace free of distractions
  • Must currently reside in Rhode Island

Nice-to-have

  • Multilingual capabilities
  • Excellent navigational skills
  • Passionate about community impact
  • Collaborative team mindset

Key Requirements

  • Reside in Rhode Island
  • 1 year Call Center experience
  • 6 months Customer Service experience
  • Minimum upload speed 3 mbps and download speed 30 mbps
  • No wireless or WiFi air cards allowed

Work Rights

Must currently reside in Rhode Island

Tailored Resume

Cover Letter