Shift Supervisor

Plscareers

Jackson Heights, NY, United States
Base: $18.50 - $20.50 usd; bonus/equity: not speci...
On-site
Exemplary customer service
Strong customer service culture
Transaction processing
PLS is seeking a Shift Supervisor for their Jackson Heights, NY location, responsible for leading a team to deliver exceptional customer service and meet operational objectives. The ideal candidate should have management experience in retail or hospitality, possess strong communication skills, and be adaptable to varying work schedules

Job Summary

  • Shift Supervisors are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives and financial goals, and follows company policies and procedures.
  • The Shift Supervisor performs all the duties of a Customer Service Representative plus assists the Assistant Store Manager in the day-to-day operations of the store.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Match Score: 85

PLS is seeking a Shift Supervisor for their Jackson Heights, NY location, responsible for leading a team to deliver exceptional customer service and meet operational objectives. The ideal candidate should have management experience in retail or hospitality, possess strong communication skills, and be adaptable to varying work schedules.

Salary

Base: $18.50 - $20.50 USD; Bonus/Equity: Not specified; Benefits: medical/dental/vision, 401(k), vacation

Skills & Requirements

Must-have

  • exemplary customer service
  • strong customer service culture
  • transaction processing
  • cash handling procedures
  • resolving customer complaints
  • maintain neat and clean store

Nice-to-have

  • inspire excellence in a team
  • professional appearance and demeanor
  • English/Spanish bilingual

Key Requirements

  • minimum of one year management experience
  • ability to work flexible hours
  • English fluency required

Work Rights

Not specified

Tailored Resume

Cover Letter