As a Customer Support Associate, your role is vital in achieving and exceeding individual and team targets that support company objectives, while building and maintaining customer relationships
Job Summary
As a Customer Support Associate, your role is vital in achieving and exceeding individual and team targets that support company objectives, while building and maintaining customer relationships.
You’ll support the company to develop and maintain business by providing customers with courteous and attentive service, going above and beyond to drive unparalleled performance in customer service.
Your day could see you provide excellent customer service, promote a professional and positive image, ensure effective communication, and refer queries to the Team Leader for resolution.
Matching Summary
As a Customer Support Associate, your role is vital in achieving and exceeding individual and team targets that support company objectives, while building and maintaining customer relationships.
Skills & Requirements
Must-have
Excellent customer service skills
Information security and data privacy compliance
Teamwork and collaboration
Meet client service level agreements
Process and log valuation requests
Nice-to-have
Curious and Clever mindset
Entrepreneurial Energy
Fast with Intent approach
Laugh and Learn attitude
Develop and implement service standards
Key Requirements
Minimum 2+ years experience in call center/administrative role