Not specified (assumed to be on-site due to the nature of customer service)
Minimum 2 years customer service experience
Proficiency in outlook and excel
Ability to handle difficult conversations
DNA Brands Co Pte Ltd is seeking a Customer Service Officer to provide exceptional support and enhance customer experiences in Singapore. The role requires handling inquiries, managing orders, and contributing to customer satisfaction while being part of a dedicated team in a growing company
Job Summary
This role serves as the first point of contact for customers via phone, email, chat, and in-person interactions.
The successful candidate will process refunds, exchanges, and orders while coordinating with logistics and sales teams.
Employees are expected to maintain accurate records of interactions and proactively suggest process improvements.
Matching Summary
Match Score: 85
DNA Brands Co Pte Ltd is seeking a Customer Service Officer to provide exceptional support and enhance customer experiences in Singapore. The role requires handling inquiries, managing orders, and contributing to customer satisfaction while being part of a dedicated team in a growing company.