In_manager_agentic Contact Center Delivery_agentic Automation_advisory_bangalore
UNYCC
Bangalore, India
10-15 years experience in presales
Chatbots and voicebots expertise
Contact center operations knowledge
The role focuses on driving presales engagements and designing next-generation contact center solutions using advanced AI technologies
Job Summary
The role focuses on driving presales engagements and designing next-generation contact center solutions using advanced AI technologies.
Candidates will leverage deep domain expertise in chatbots, voicebots, and speech analytics to deliver measurable operational efficiencies for clients.
PwC offers a vibrant community focused on innovation, trust, and inclusive benefits that support personal growth and tangible real-world impact.
Matching Summary
The role focuses on driving presales engagements and designing next-generation contact center solutions using advanced AI technologies.
Skills & Requirements
Must-have
10-15 years experience in presales
Chatbots and Voicebots expertise
Contact Center Operations knowledge
Kore.ai or Uniphore platform skills
Solution design for AI-led transformation
Nice-to-have
Strong storytelling and presentation skills
Experience with enterprise RFP responses
Collaborative team enablement mindset
Agile methodology familiarity
Business process automation background
Key Requirements
Bachelor of Engineering, MBA, or MCA degree
10-15 years of relevant professional experience
Mandatory expertise in Agentic Contact Center Delivery