The Sun Day Red Customer Service Specialist role at 633 involves providing exceptional customer service to wholesale accounts through various communication channels. Ideal candidates should have extensive experience in customer service and sales, along with proficiency in specific operating systems
Job Summary
This role serves as the primary contact for incoming customer service questions from wholesale accounts and sales representatives while maximizing support opportunities.
The Specialist is expected to have a strong understanding of product offerings and sales programs alongside proficiency in operating systems like Oracle EBS and RepSpark.
TaylorMade/SUN DAY RED offers a total rewards approach including health & wellness benefits, performance bonuses, and paid time off.
Matching Summary
Match Score: 85
The Sun Day Red Customer Service Specialist role at 633 involves providing exceptional customer service to wholesale accounts through various communication channels. Ideal candidates should have extensive experience in customer service and sales, along with proficiency in specific operating systems.
Salary
Base: $25.00 - $27.00 per hour; Bonus/Equity: Performance bonuses available; Benefits: Health & wellness, product discounts, holidays, PTO
Skills & Requirements
Must-have
3+ years in sales or customer service
Call center environment experience
Proficiency with Oracle EBS and CRM systems
Strong verbal communication skills
Ability to manage embroidered apparel orders
Nice-to-have
Leadership skills demonstrated
Continuous improvement mindset
Experience with outside sales functions
Flexibility with changing priorities
Event support experience
Key Requirements
Bachelor's degree preferred
3+ years in sales/customer service positions
Call center or comparable environment experience required