Senior Customer Service And Sales Admin Officer

International Flavors & Fragrances Inc

Hong Kong, Hong Kong, China
Onsite
Handling international customer orders
Coordinating with factory and logistics
Preparing shipping documents like invoices
International Flavors & Fragrances Inc (IFF) is seeking a Senior Customer Service and Sales Admin Officer in Hong Kong to manage customer orders, coordinate logistics, and provide administrative support. The ideal candidate should have a background in sales support or customer service, strong organizational skills, and be proficient in English and Cantonese

Job Summary

  • The role involves handling customer orders from overseas clients and coordinating deliveries with the China factory.
  • Candidates will be responsible for preparing shipping documents such as invoices and packing lists while liaising with freight vendors.
  • IFF offers a supportive multinational environment with training opportunities and a commitment to diversity and inclusion.

Matching Summary

Match Score: 85

International Flavors & Fragrances Inc (IFF) is seeking a Senior Customer Service and Sales Admin Officer in Hong Kong to manage customer orders, coordinate logistics, and provide administrative support. The ideal candidate should have a background in sales support or customer service, strong organizational skills, and be proficient in English and Cantonese.

Skills & Requirements

Must-have

  • Handling international customer orders
  • Coordinating with factory and logistics
  • Preparing shipping documents like invoices
  • Maintaining customer and vendor master data
  • Strong organizational and multitasking skills

Nice-to-have

  • Experience in international shipment and logistics
  • Proactive and problem-solving mindset
  • Collaborative team player supporting other functions
  • Proficiency in MS Office applications especially Excel

Key Requirements

  • Higher Diploma or above
  • At least 3 years in sales support or customer service
  • Fluent in written and spoken English and Cantonese

Work Rights

Not specified

Tailored Resume

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