Job Summary

• You will be responsible for the day-to-day delivery, management and continual improvement of enterprise-scale technology services that underpin core business operations globally.
• Your focus will be on the Enterprise systems utilised at the firm including Finance, People, Client Relation, and Automation Systems.
• Monitor & analyse service performance and reliability using metrics and logging tools, with a strong focus on availability, reliability, scalability, and user experience for a global user base.

Matching Summary

Salary

Base: $105,000 - $155,000; Bonus/Equity: Discretionary bonuses; Benefits: Other benefits

Skills & Requirements

Key Requirements

• Proven experience managing enterprise-level IT systems
• Strong understanding of ITSM best practices
• Familiarity with regulatory and data privacy requirements
• Demonstrated ability to assess service performance
• Experience driving service improvements
• Strong problem-solving and root cause analysis skills

Work Rights