Administer and maintain CMDB platforms, configuring datasets, class models, metadata, sync maps, and scheduled jobs to ensure data accuracy and alignment with ITIL standards
Job Summary
Administer and maintain CMDB platforms, configuring datasets, class models, metadata, sync maps, and scheduled jobs to ensure data accuracy and alignment with ITIL standards.
Support automated discovery sources and manage integrations with additional systems of record, while configuring and maintaining normalization and reconciliation rules to prevent duplicates.
Provide ITSM support for incidents, problems, and change management processes, offering impact analysis and CI dependency insight to service owners.
Matching Summary
Administer and maintain CMDB platforms, configuring datasets, class models, metadata, sync maps, and scheduled jobs to ensure data accuracy and alignment with ITIL standards.
Salary
Base: $109,500.00 - $146,200.00; Bonus/Equity: Incentive program based upon performance; Benefits: Health, 401(K) with match, Pension, Tuition assistance, PTO, Paid parental leave, Wellness programs, Employee discounts
Skills & Requirements
Must-have
CMDB platform administration
BMC Helix CMDB
BMC Discovery
discovery tool management
integration pipelines
reconciliation rules
normalization rules
Nice-to-have
ITIL standards alignment
data stewardship expectations
impact analysis
CI dependency insight
legendary service delivery
diversity and inclusion
Key Requirements
3-5 years CMDB administration experience
Proficient with ServiceNow or BMC Helix CMDB
Strong understanding of CMDB data models
Bachelor’s degree in IT or related field (preferred)