Contact Center Rep Ii, Markham Credit Cards

TD Bank

Markham, Ontario, Canada
Base: $45,700 - $61,000 cad; bonus/equity: not spe...
Hybrid
Exceptional communication and listening skills
Ability to multitask and navigate computer systems
Digital literacy across a broad range of devices
Helping is at the heart of everything we do at our contact centres, and we’re proud of the value that we can deliver from 7am EST – 12am EST, 7-days a week for more than 27 million TD customers

Job Summary

  • Helping is at the heart of everything we do at our contact centres, and we’re proud of the value that we can deliver from 7am EST – 12am EST, 7-days a week for more than 27 million TD customers.
  • As the voice of TD, you’ll be passionate about understanding our customers, assisting in-bound callers with account inquiries, or resolving an issue by providing advice and recommending a TD product or service.
  • TD is committed to providing fair and equitable compensation opportunities to all colleagues, with growth opportunities and skill development defining features of the colleague experience.

Matching Summary

Helping is at the heart of everything we do at our contact centres, and we’re proud of the value that we can deliver from 7am EST – 12am EST, 7-days a week for more than 27 million TD customers.

Salary

Base: $45,700 - $61,000 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Exceptional communication and listening skills
  • Ability to multitask and navigate computer systems
  • Digital literacy across a broad range of devices
  • Integrity when managing sensitive customer information
  • Passion to assist customers

Nice-to-have

  • Flexibility, resiliency, and positive attitude
  • Experience in financial or service industries
  • Ability to work independently and as part of a team

Key Requirements

  • High School Diploma or equivalent
  • Mandatory 12 weeks full time paid in-person training

Work Rights

Not specified

Tailored Resume

Cover Letter