Scheduling Coordinator

JOHNSON CONTROLS

High Point, United States
Base: $26-$32ph; bonus/equity: not specified; bene...
Onsite
Customer service scheduling
Technician schedule management
Preventative maintenance coordination
Johnson Controls is seeking a Scheduling Coordinator for an onsite position in High Point, United States. The role involves managing service calls, scheduling technicians, and ensuring customer satisfaction through effective communication and organization

Job Summary

  • As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet.
  • The Scheduling Coordinator will receive and schedule customer calls for service, manage the schedule of assigned technicians, and ensure timely completion of preventative maintenance.
  • This position includes a competitive benefits package, including 401K, medical, dental, and vision care available from day one.

Matching Summary

Match Score: 85

Johnson Controls is seeking a Scheduling Coordinator for an onsite position in High Point, United States. The role involves managing service calls, scheduling technicians, and ensuring customer satisfaction through effective communication and organization.

Salary

Base: $26-$32/hour; Bonus/Equity: Not specified; Benefits: Competitive benefits package

Skills & Requirements

Must-have

  • Customer service scheduling
  • Technician schedule management
  • Preventative maintenance coordination
  • Daily debriefing activities
  • NxGen system usage

Nice-to-have

  • Collaborative team environment
  • Customer satisfaction focus
  • Problem-solving skills
  • Adaptability to diverse tasks

Key Requirements

  • High school diploma or equivalent
  • 2-5 years service industry experience
  • Service operations/scheduling/dispatching experience
  • Independent work ability
  • Strong organizational skills
  • Attention to detail skills
  • Strong interpersonal communication skills
  • Ability to handle multiple projects
  • Prioritize work activities
  • Influence diverse teams

Work Rights

Not specified

Tailored Resume

Cover Letter