Customer Experience Associate

TD

Vancouver, British Columbia, Canada
Base: not specified; bonus/equity: not specified; ...
Customer service skills
Financial transaction processing
Product promotion and advice
TD is committed to providing legendary customer experiences and supports colleagues with development, training, and competitive benefits

Job Summary

  • TD is committed to providing legendary customer experiences and supports colleagues with development, training, and competitive benefits.
  • The role involves performing a broad range of financial transactions accurately while identifying customer needs and promoting banking products.
  • TD offers a comprehensive Total Rewards package including base salary, variable compensation, health benefits, retirement programs, and career development opportunities.

Matching Summary

TD is committed to providing legendary customer experiences and supports colleagues with development, training, and competitive benefits.

Salary

Base: Not specified; Bonus/Equity: Not specified; Benefits: Health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, reward and recognition programs

Skills & Requirements

Must-have

  • Customer service skills
  • Financial transaction processing
  • Product promotion and advice
  • Operational excellence support
  • Team collaboration and communication

Nice-to-have

  • Process improvement participation
  • Cross training within team
  • Mentorship and career development
  • Brand ambassador for bank
  • Diversity and equity support

Key Requirements

  • High School diploma or equivalent
  • 1+ years relevant experience
  • Post-Secondary degree preferred
  • Ability to perform multi-step customer transactions
  • Knowledge of banking products and procedures

Work Rights

Not specified

Tailored Resume

Cover Letter