People Partner Specialist

Five9

Manila, Philippines
On-site
Hr policies and procedures
Employee lifecycle processes
Triage incoming inquiries
Five9 is seeking a People Partner Specialist to join their People Operations team in Manila, Philippines. The role focuses on providing HR support, managing employee inquiries, and facilitating efficient operations within the HR framework

Job Summary

  • Serve as the first point of contact for employees and managers for general HR inquiries, providing guidance on common HR topics.
  • Conduct initial intake for employee relations and workplace concerns, documenting issues accurately and escalating when necessary.
  • Provide operational support to People Partners and Centers of Excellence to deliver seamless HR processes and programs.

Matching Summary

Match Score: 85

Five9 is seeking a People Partner Specialist to join their People Operations team in Manila, Philippines. The role focuses on providing HR support, managing employee inquiries, and facilitating efficient operations within the HR framework.

Skills & Requirements

Must-have

  • HR policies and procedures
  • Employee lifecycle processes
  • Triage incoming inquiries
  • HR service management platform
  • Employee relations intake
  • Confidentiality and professionalism

Nice-to-have

  • Customer service and communication skills
  • Support diverse, geographically dispersed teams
  • Data-driven decision making

Key Requirements

  • 3+ years of HR experience
  • Bachelor's degree preferred
  • Experience with global matrixed teams
  • Experience with HR systems is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter