Salesforce Technician

deq.nc.gov

Unknown
Base: $56,772 - $65,000; bonus/equity: not specifi...
Salesforce technical support
Salesforce system administration
Grant management systems support
The Department of Public Safety's mission is to safeguard and preserve the lives and property of the people of North Carolina through preparation, prevention, and protection with integrity and honor

Job Summary

  • The Department of Public Safety's mission is to safeguard and preserve the lives and property of the people of North Carolina through preparation, prevention, and protection with integrity and honor.
  • This position assists the Application Development Team with support of several Salesforce based grants management systems and supports end users with Salesforce technical support.
  • The position is full-time with State Benefits including paid vacation, sick leave, holidays, retirement, and health insurance, and may allow limited virtual work after 90 days.

Matching Summary

The Department of Public Safety's mission is to safeguard and preserve the lives and property of the people of North Carolina through preparation, prevention, and protection with integrity and honor.

Salary

Base: $56,772 - $65,000; Bonus/Equity: Not specified; Benefits: Paid vacation, sick leave, holidays, retirement, health insurance

Skills & Requirements

Must-have

  • Salesforce technical support
  • Salesforce system administration
  • Grant management systems support
  • User account management in Salesforce
  • Compliance tracking and reporting

Nice-to-have

  • Customer service skills
  • Collaboration with Incident Management Team
  • Experience with disaster and emergency operations

Key Requirements

  • Associate degree in Computer Science or IT related field or equivalent experience
  • High school diploma or GED with two years technology experience
  • Experience with Salesforce platforms and administration
  • Ability to document all work history and education accurately

Work Rights

Not specified

Tailored Resume

Cover Letter