Lloyds Banking Group - Customer Support - Ipswich

Lloyds

Ipswich, England, GB
Base: £13,100 increasing to £13,475 after 6 months...
Hybrid
Part-time 17.5 hours per week
Face-to-face customer support
Flexible working options
You’ll begin your journey in one of our branches, providing face-to-face support to our customers

Job Summary

  • You’ll begin your journey in one of our branches, providing face-to-face support to our customers.
  • We operate a skill progression framework where you can increase your pay by developing new skills and taking on new activities.
  • We offer a wide-ranging benefits package including a generous pension contribution, annual bonus, private medical benefits, and wellbeing initiatives.

Matching Summary

You’ll begin your journey in one of our branches, providing face-to-face support to our customers.

Salary

Base: £13,100 increasing to £13,475 after 6 months; Bonus/Equity: Annual performance-related bonus; Benefits: Pension up to 15%, private medical, share schemes, holiday entitlement

Skills & Requirements

Must-have

  • Part-time 17.5 hours per week
  • Face-to-face customer support
  • Flexible working options
  • Skill progression framework
  • Customer service experience
  • Working Saturdays

Nice-to-have

  • Empathy and integrity
  • Team collaboration
  • Inclusive workplace culture
  • Career development opportunities
  • Remote customer service skills

Key Requirements

  • One year’s customer service experience
  • Ability to build customer relationships quickly
  • Commitment to delivering excellent customer service
  • Homeworking criteria for hybrid roles

Work Rights

Not specified

Tailored Resume

Cover Letter