Technical Support_kr

IDEXX Laboratories Inc

Gangnam, Korea
Customer technical support
Troubleshooting system issues
Customer order entry
Performing a variety of customer service activities for internal and external customers, providing information, resolving issues and ensuring customer satisfaction

Job Summary

  • Performing a variety of customer service activities for internal and external customers, providing information, resolving issues and ensuring customer satisfaction.
  • Provides customer technical support via call for Company products or services, including pet and other animal health care-related products for veterinarians, medical diagnostic and water-testing equipment.
  • Ensures ongoing customer satisfaction and continuing strong customer relationships.

Matching Summary

Performing a variety of customer service activities for internal and external customers, providing information, resolving issues and ensuring customer satisfaction.

Skills & Requirements

Must-have

  • customer technical support
  • troubleshooting system issues
  • customer order entry
  • billing support
  • quality management system support
  • rotational weekend support

Nice-to-have

  • proactive attitude
  • fast-paced environment
  • positive friendly communication
  • work independently and team

Key Requirements

  • Bachelors degree or equivalent preferred
  • Minimum one year relevant experience
  • Business communication English language

Work Rights

Not specified

Tailored Resume

Cover Letter