Analyst, Customer Service

BAXTER HEALTHCARE PTY AUS

Deerfield, Illinois, USA
Base: $64,000 - $88,000 annually; bonus/equity: di...
On-site
Develop and maintain reports and dashboards
Analyze data for trends and insights
Formulate solutions to business issues
Baxter Healthcare is seeking an Analyst for Customer Service to support supply chain operations in Deerfield, Illinois. The ideal candidate will have 2-3 years of experience in customer service or analytics, along with strong analytical and communication skills

Job Summary

  • Analyzes and coordinates a variety of processes which may include inventory, warehousing, logistics, transportation, import/export programs, and customer service to formulate and develop new or modified solutions to business issues affecting the supply chain function.
  • Responsible for developing and maintaining reports, dashboards, and other visualizations to communicate findings, as well as collecting and analyzing data to identify trends, insights, and areas for improvement.
  • Baxter offers comprehensive compensation and benefits packages for eligible roles, including medical and dental coverage that start on day one, and a 401(k) Retirement Savings Plan with company matching.

Matching Summary

Match Score: 85

Baxter Healthcare is seeking an Analyst for Customer Service to support supply chain operations in Deerfield, Illinois. The ideal candidate will have 2-3 years of experience in customer service or analytics, along with strong analytical and communication skills.

Salary

Base: $64,000 - $88,000 annually; Bonus/Equity: Discretionary bonuses may be eligible; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Develop and maintain reports and dashboards
  • Analyze data for trends and insights
  • Formulate solutions to business issues
  • Improve employee and customer satisfaction
  • Microsoft Office Suite proficiency

Nice-to-have

  • Adapt to new systems and processes
  • Work flexible schedules
  • Knowledge of medical products
  • Bilingual or multilingual skills

Key Requirements

  • 2-3 years in customer service or analytics
  • High school diploma or equivalent
  • Associate or bachelor’s degree preferred
  • Ability to work in a fast-paced environment
  • Strong attention to detail and accuracy

Work Rights

Must be authorized to work for any employer in the U.S.

Tailored Resume

Cover Letter