Customer Service Team Member

JB Hi-Fi

Browns Plains, Australia
Competitive remuneration; generous sales commissio...
On-site
Cash handling and tendering transactions
Store multi-channel fulfilment
Telephone management and enquiries
JB Hi-Fi is seeking a Customer Service Team Member for their Browns Plains store, focusing on delivering exceptional service and supporting store operations to enhance sales. The role requires effective communication, teamwork, and a strong customer focus in a fast-paced retail environment, with opportunities for career growth and generous employee benefits

Job Summary

  • The role is integral to delivering store operations activities in support of a sales-focused culture and profitable sales growth.
  • Team members contribute to financial performance through effective inventory management and the management of controllable expenses.
  • Employees receive access to exciting career opportunities, comprehensive training programs, and fantastic discounts across the JB Hi-Fi Group.

Matching Summary

Match Score: 85

JB Hi-Fi is seeking a Customer Service Team Member for their Browns Plains store, focusing on delivering exceptional service and supporting store operations to enhance sales. The role requires effective communication, teamwork, and a strong customer focus in a fast-paced retail environment, with opportunities for career growth and generous employee benefits.

Salary

Competitive remuneration; Generous sales commission and other incentives; Not specified base amount

Skills & Requirements

Must-have

  • Cash handling and tendering transactions
  • Store multi-channel fulfilment
  • Telephone management and enquiries
  • Effective inventory management
  • Resolving customer complaints

Nice-to-have

  • Sales commission incentives
  • Diversity and inclusion mindset
  • Continuous product knowledge improvement
  • Quality merchandising skills
  • Team collaboration abilities

Key Requirements

  • Customer focus competency
  • Ability to drive results under tough circumstances
  • Self-awareness for personal development

Work Rights

Not specified

Tailored Resume

Cover Letter