IDEXX is seeking a Field Support Representative for a one-year fixed-term contract in Lincolnshire, UK. The role requires strong communication skills, veterinary clinic experience, and the ability to provide technical support and training to clients while managing customer relationships
Job Summary
As a Field Support Representative, you will work closely with Field Sales Professionals and other internal teams to develop strategies to maintain and grow your Customer Accounts through education and other customer centric activities.
You will install, onboard and train the staff in the clinic on the best way to use IDEXX products and services, while also identifying additional customer needs and presenting solutions to help.
IDEXX enriches the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery.
Matching Summary
Match Score: 85
IDEXX is seeking a Field Support Representative for a one-year fixed-term contract in Lincolnshire, UK. The role requires strong communication skills, veterinary clinic experience, and the ability to provide technical support and training to clients while managing customer relationships.
Skills & Requirements
Must-have
On-site customer support
Install and train staff
Troubleshoot product issues
Customer relationship building
Plan and prioritize work
Effective listening skills
Nice-to-have
Empathy and passion
Professional brand presentation
Adaptable demeanor
Trusted advisor role
Key Requirements
Minimum 3 years veterinary clinic experience
Training and/or practice management background preferred