Customer Service Representative

Uniphar Group

Northern Cross, Ireland
On-site
Exceptional customer service
Professional and knowledgeable support
Timely response to inquiries
Uniphar Group is seeking a Customer Service Representative based in Northern Cross, Ireland, to provide exceptional customer support and contribute to a high-performance team. The ideal candidate will have 2-3 years of experience in a customer service role, preferably within a healthcare or medical device environment

Job Summary

  • Provide a key interface with the customer, supporting all aspects of the customer care process.
  • Meet and exceed customer expectations, providing exceptional customer service and support in a professional, knowledgeable, timely manner, as the first internal point of contact for the customer.
  • Execute the core business processes effectively and efficiently, while also contributing to continuous improvement initiatives, leveraging the use of KPI’s.

Matching Summary

Match Score: 85

Uniphar Group is seeking a Customer Service Representative based in Northern Cross, Ireland, to provide exceptional customer support and contribute to a high-performance team. The ideal candidate will have 2-3 years of experience in a customer service role, preferably within a healthcare or medical device environment.

Skills & Requirements

Must-have

  • Exceptional customer service
  • Professional and knowledgeable support
  • Timely response to inquiries
  • Efficient email management
  • Accurate order processing
  • Continuous improvement initiatives
  • Develop extensive product knowledge

Nice-to-have

  • Customer-oriented self-starter
  • Contribute to a high-performance team
  • Excellent external and internal customer focus
  • Fast-paced positive team environment
  • Collaborative and team approach
  • Resourcefulness to deliver high-quality service

Key Requirements

  • 2-3 years' experience in a Customer Service Role
  • Experience in a Healthcare environment preferred
  • Experience in medical device/pharmaceutical regulatory environment
  • Microsoft Excel knowledge essential
  • Strong administrative and IT/computing skills

Work Rights

Not specified

Tailored Resume

Cover Letter