Customer Experience Specialist (dutch-speaking) - On-site - Automotive Industry Jl01

Concentrix

Barcelona, Spain
Base: 21.376 euros grosspyear; bonus/equity: up to...
Dutch-speaking
English-speaking
Customer service experience
Lead structured follow-up and support calls with prospective customers after they’ve expressed interest in a product

Job Summary

  • Lead structured follow-up and support calls with prospective customers after they’ve expressed interest in a product.
  • Represent a premium automotive brand with professionalism, courtesy, and attention to customer satisfaction.
  • Full-time 39 hours/week, permanent contract with competitive salary and benefits.

Matching Summary

Lead structured follow-up and support calls with prospective customers after they’ve expressed interest in a product.

Salary

Base: 21.376 euros gross/year; Bonus/Equity: Up to 3.000 euros gross/year; Benefits: Private medical insurance

Skills & Requirements

Must-have

  • Dutch-speaking
  • English-speaking
  • customer service experience
  • sales experience
  • structured follow-up calls
  • premium brand representation

Nice-to-have

  • automotive industry interest
  • luxury sector experience
  • confident communication
  • discreet handling of sensitive topics

Key Requirements

  • Bilingual or proficient in Dutch and English
  • High school diploma
  • Customer service or sales experience
  • Experience in automotive or luxury sectors

Work Rights

Not specified

Tailored Resume

Cover Letter