Service Advisor

Suburban Ford of Romeo

Washington, MI, United States
**
Initiating automotive services and repairs
Developing repair estimates
Communicating with customers and technicians
** Suburban Ford of Romeo is seeking a Service Advisor to join their team, responsible for facilitating automotive services and ensuring customer satisfaction. The ideal candidate will have prior experience in a similar role, possess a basic understanding of automotive mechanics, and be dedicated to providing excellent customer service. **

Job Summary

  • The role involves serving as the primary communicator between customers and technicians to ensure service needs are understood.
  • Responsibilities include verifying warranty coverage, developing cost estimates, and preparing repair orders for approval.
  • The team is focused on earning customers for life by helping satisfied customers drive away with a smile.

Matching Summary

Match Score: 75

** Suburban Ford of Romeo is seeking a Service Advisor to join their team, responsible for facilitating automotive services and ensuring customer satisfaction. The ideal candidate will have prior experience in a similar role, possess a basic understanding of automotive mechanics, and be dedicated to providing excellent customer service. **

Skills & Requirements

Must-have

  • Initiating automotive services and repairs
  • Developing repair estimates
  • Communicating with customers and technicians

Nice-to-have

  • Team player focused on customer service
  • Prior experience as an automotive technician
  • Basic mechanical understanding of automobiles

Key Requirements

  • Valid driver's license in state of residence
  • Acceptable driving record
  • Previous Service Advisor experience preferred

Work Rights

Not specified

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