Lead Remote Dealer AI CRM strategy for remote dealer contacts across the U.S., including roadmap definition, AI-enabled journeys, and continuous optimization, with a focus on improving dealer performance and engagement
Job Summary
Lead Remote Dealer AI CRM strategy for remote dealer contacts across the U.S., including roadmap definition, AI-enabled journeys, and continuous optimization, with a focus on improving dealer performance and engagement.
Own performance measurement and analytics for remote dealer initiatives, translating data into clear recommendations and business impact stories.
Drive cross-functional collaboration with OnStar Sales, Marketing, Dealer Operations, and Legal/Privacy to deliver scalable, strategic solutions that improve contact quality, efficiency, education and dealer satisfaction.
Matching Summary
Lead Remote Dealer AI CRM strategy for remote dealer contacts across the U.S., including roadmap definition, AI-enabled journeys, and continuous optimization, with a focus on improving dealer performance and engagement.
Skills & Requirements
Must-have
AI CRM journeys
dealer sales strategy
cross-functional collaboration
performance measurement and analytics
communication tactics development
Nice-to-have
automotive subscription sales
dealer performance metrics
presenting to leadership
Key Requirements
2+ years CRM experience
2+ years marketing automation experience
2+ years customer lifecycle management experience
2+ years dealer sales experience
2+ years automotive retail operations experience
2+ years field sales support experience
2+ years analytics/insights roles
2+ years strategy roles focused on sales performance