Incident Managers serve as commanders leading Salesforce's security response for Commercial and GovCloud environments
Job Summary
Incident Managers serve as commanders leading Salesforce's security response for Commercial and GovCloud environments.
The role requires establishing response strategies, coordinating delivery until remediation, and maintaining high standards of the NIST incident response lifecycle.
Candidates will partner with Legal, Engineering, and Sales Leadership to ensure optimal outcomes for customers while driving continuous improvement initiatives.
Matching Summary
Incident Managers serve as commanders leading Salesforce's security response for Commercial and GovCloud environments.
Skills & Requirements
Must-have
5+ years security operations experience
Lead complex cyber security incidents
Execute NIST incident response lifecycle
Command executive briefings and calls
Cross-functional team coordination skills
Nice-to-have
Cloud environment technical knowledge
Root cause analysis experience
Mentoring and training staff capabilities
Continuous improvement initiative leadership
Strong verbal and written communication
Key Requirements
5+ years relevant experience in security operations
Experience responding to critical cyber security incidents
Broad knowledge of security best practices and threat landscape
Project management skills for cross-region projects