Customer Banking Specialist - Robinvale (22.5 Hours/week)

CommBank

Robinvale, Australia
Proven experience in customer service
Excellent communication skills
Ability to articulate financial terms
This role serves as the public face of CommBank, delivering a seamless banking experience to over 10 million customers

Job Summary

  • This role serves as the public face of CommBank, delivering a seamless banking experience to over 10 million customers.
  • The specialist will conduct in-depth conversations to assess customer needs across home loans, business banking, and financial advice.
  • Candidates must be available to cover a specific predetermined roster of 22.5 hours per week from Monday to Friday.

Matching Summary

This role serves as the public face of CommBank, delivering a seamless banking experience to over 10 million customers.

Skills & Requirements

Must-have

  • Proven experience in customer service
  • Excellent communication skills
  • Ability to articulate financial terms
  • Availability for predetermined roster
  • Experience in financial services or retail

Nice-to-have

  • Genuine interest in career development
  • Ability to work in busy commercial environment
  • Holistic problem-solving approach
  • Championing risk-adverse culture

Key Requirements

  • Proven customer service experience
  • Financial services background preferred
  • Strong verbal communication abilities

Work Rights

Not specified

Tailored Resume

Cover Letter