Senior Partner Success Manager

Rockwell Automation Ltd

United States
Base: $141,920 - $212,880; variable: 20%; benefits...
On-site
Define and operationalize partner success strategy
Collaborate cross-functionally
Engage directly with partners globally
Define and lead the Plex Software Partner Success Strategy globally across a diverse partner ecosystem

Job Summary

  • Define and lead the Plex Software Partner Success Strategy globally across a diverse partner ecosystem.
  • Collaborate cross-functionally with various teams to ensure seamless partner engagement and joint accountability.
  • Enable and train partner customer success teams, providing tools, best practices, and ongoing coaching.

Matching Summary

Define and lead the Plex Software Partner Success Strategy globally across a diverse partner ecosystem.

Salary

Base: $141,920 - $212,880; Variable: 20%; Benefits: Health Insurance, 401k, PTO, Parental Leave, Flexible Schedule

Skills & Requirements

Must-have

  • Define and operationalize Partner Success Strategy
  • Collaborate cross-functionally
  • Engage directly with partners globally
  • Enable and train partner teams
  • Monitor partner performance metrics

Nice-to-have

  • Forward thinkers and problem solvers
  • Drive adoption, retention, and expansion
  • Leverage customer data for engagement

Key Requirements

  • Bachelor's Degree or Equivalent Work Experience
  • Legal authorization to work in the U.S.
  • 8+ years in Customer Success, Partner Management, or Channel Strategy
  • Experience with global partners (Resellers, SIs)
  • Understanding of customer lifecycle management and ARR models
  • Ability to travel up to 25%

Work Rights

Legal authorization to work in the U.S.

Tailored Resume

Cover Letter