Technical support for petroleum supply chain products
Troubleshoot complex technical problems
Deliver intermediate/advanced training classes
The role plays a vital role in improving customer satisfaction by providing a high level of technical support and training to internal and external customers
Job Summary
The role plays a vital role in improving customer satisfaction by providing a high level of technical support and training to internal and external customers.
You will troubleshoot and resolve complex technical and/or engineering related problems reported by customers using AspenTech’s Petroleum Supply Chain solutions.
Responsibilities include delivering high-quality intermediate/advanced level training classes and conducting pre-sales consultations based on relevant engineering principles.
Matching Summary
The role plays a vital role in improving customer satisfaction by providing a high level of technical support and training to internal and external customers.
Skills & Requirements
Must-have
Technical support for Petroleum Supply Chain products
Troubleshoot complex technical problems
Deliver intermediate/advanced training classes
Customer service and engagement
Subject matter expert for pre-release software testing