Child And Family Service Specialist Trainee-hotline-ft
Health & Human Services
Omaha, NE, US
Base: $21.836ph; bonus/equity: not specified; bene...
Not specified (assumed to be hybrid due to the need for in-person training and potential work shifts).
Answer and receive hotline calls
Gather necessary information from callers
Determine urgency of calls
The Health & Human Services Department is seeking a Child and Family Service Specialist Trainee for their Hotline team in Omaha, NE. The role involves receiving and processing calls related to child abuse and neglect, requiring strong communication and problem-solving skills, with a starting pay of $21.836, increasing post-training
Job Summary
The Department of Health and Human Services (DHHS) is hiring outstanding individuals to join our Hotline team.
Hotline Specialists are essential to getting information to the correct departments.
We are hiring candidates to join our upcoming training classes.
Matching Summary
Match Score: 75
The Health & Human Services Department is seeking a Child and Family Service Specialist Trainee for their Hotline team in Omaha, NE. The role involves receiving and processing calls related to child abuse and neglect, requiring strong communication and problem-solving skills, with a starting pay of $21.836, increasing post-training.
Salary
Base: $21.836/hour; Bonus/Equity: Not specified; Benefits: Comprehensive package
Skills & Requirements
Must-have
Answer and receive hotline calls
Gather necessary information from callers
Determine urgency of calls
Provide de-escalation and assessment
Analyze information using SDM Intake tool
Contact law enforcement as needed
Nice-to-have
Mission-driven and action-oriented
Help those in your own community
Provide technical assistance and support
Key Requirements
Bachelor's degree in social work, psychology, sociology, counseling, human development, mental health care, education, criminal justice or related area
Enrolled in final semester of Bachelor's Degree considered
2 Years of child support experience
SDM IA and Intake trained
Knowledge of NFocus
At least one year experience working children and families