Sr. Client Service Representative

CIBC

Courtenay, Canada
Base: competitive salary; bonus/equity: incentive ...
Client engagement and support
Financial services products expertise
Customer service excellence
As a Senior Client Service Representative, you will be the first line of support for clients managing their day-to-day banking needs and working towards their financial goals

Job Summary

  • As a Senior Client Service Representative, you will be the first line of support for clients managing their day-to-day banking needs and working towards their financial goals.
  • You will focus on client engagement, problem-solving, and leveraging technology to deliver a great client experience.
  • CIBC offers a career with competitive salary, incentive pay, banking benefits, a defined benefit pension plan, and opportunities for growth and development.

Matching Summary

As a Senior Client Service Representative, you will be the first line of support for clients managing their day-to-day banking needs and working towards their financial goals.

Salary

Base: competitive salary; Bonus/Equity: incentive pay; Benefits: banking benefits, defined benefit pension plan, employee share purchase plan, vacation offering, wellbeing support

Skills & Requirements

Must-have

  • Client engagement and support
  • Financial services products expertise
  • Customer service excellence
  • Problem solving and accountability
  • Leveraging technology for clients
  • On-site full-time work

Nice-to-have

  • Relationship-oriented banking
  • Goal-oriented and motivated
  • Passionate about people and learning
  • Values-driven and authentic

Key Requirements

  • Legally eligible to work
  • Valid work or study permit (where applicable)

Work Rights

Not specified

Tailored Resume

Cover Letter