Customer Banking Specialist - Melton

CommBank

Melton, Australia
In-person (predetermined roster)
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
CommBank is seeking a Customer Banking Specialist for their Melton branch, responsible for providing exceptional customer service and banking solutions to personal and small business clients. The ideal candidate will have experience in customer service, particularly in financial services, and be committed to enhancing customers' financial well-being

Job Summary

  • As the Customer Banking Specialist, you will have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • Support customers with enquiries, maintenance on accounts and process applications for credit products, and complete Financial Health Checks to assess customers’ financial needs.
  • Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture.

Matching Summary

Match Score: 85

CommBank is seeking a Customer Banking Specialist for their Melton branch, responsible for providing exceptional customer service and banking solutions to personal and small business clients. The ideal candidate will have experience in customer service, particularly in financial services, and be committed to enhancing customers' financial well-being.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Provide effective solutions
  • Champion risk-adverse culture

Nice-to-have

  • Financial wellbeing focus
  • Holistic customer solutions
  • Commercial retail environment
  • Act with integrity

Key Requirements

  • Proven experience in Financial Services
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask the right questions
  • Genuine interest in building a career

Work Rights

Not specified

Tailored Resume

Cover Letter