Area Installation Specialist - Greer, Sc

The Home Depot

Greer, SC, US
**
Customer experience throughout install
Perform technical measures and assessments
Conduct job site inspections
** The Home Depot is seeking an Area Installation Specialist in Greer, SC, responsible for overseeing the customer experience throughout the installation job lifecycle. The role involves managing job site inspections, resolving customer complaints, and ensuring the installation process meets company standards. **

Job Summary

  • The Area Installation Specialist (AIS) is responsible for assisting with the customer experience throughout the install job life cycle.
  • The AIS will conduct Job Site Inspections (JSIs) to review quality of work, conduct service provider badging checks, and meet with customers to ensure the install experience is consistent with THD standards.
  • Responsibilities will further include resolving customer complaints, making decisions needed to prevent cycle-time delays, working with service providers to resolve issues, and approving or escalating project changes prior to moving forward.

Matching Summary

Match Score: 75

** The Home Depot is seeking an Area Installation Specialist in Greer, SC, responsible for overseeing the customer experience throughout the installation job lifecycle. The role involves managing job site inspections, resolving customer complaints, and ensuring the installation process meets company standards. **

Skills & Requirements

Must-have

  • Customer experience throughout install
  • Perform technical measures and assessments
  • Conduct Job Site Inspections
  • Resolve customer complaints and issues
  • Manage job cycle timelines

Nice-to-have

  • Strong negotiating skills
  • Collaborative leadership skills
  • Business acumen
  • Problem solving and multi-tasking

Key Requirements

  • Bachelor's degree program or equivalent
  • 5 years of work experience
  • Must be eighteen years of age or older
  • Must be legally permitted to work in the United States

Work Rights

Not specified

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