Customer Value Director

Adobe Media and Data Science Research (MDSR) Laboratory

Seoul, South Korea
Digital transformation value consulting
Complex technology delivery transformation
Executive partnership and presentation
This role is uniquely positioned at the intersection of customer success, delivery and sales, taking a long-term, outcome-led view of the transformation journey, with clear accountability for tracking, demonstrating, and communicating business value realization

Job Summary

  • This role is uniquely positioned at the intersection of customer success, delivery and sales, taking a long-term, outcome-led view of the transformation journey, with clear accountability for tracking, demonstrating, and communicating business value realization.
  • Partner with customer leadership to co-define business goals, strategic priorities, and Adobe’s role in supporting them, translating customer objectives into value-focused roadmaps and measurable outcomes aligned to Adobe capabilities.
  • Build and maintain trusted, strategic relationships with customer executives and senior stakeholders, serving as the executive voice of Adobe, aligning communications to both business and technical leadership audiences.

Matching Summary

This role is uniquely positioned at the intersection of customer success, delivery and sales, taking a long-term, outcome-led view of the transformation journey, with clear accountability for tracking, demonstrating, and communicating business value realization.

Skills & Requirements

Must-have

  • digital transformation value consulting
  • complex technology delivery transformation
  • executive partnership and presentation
  • strategic alignment and goal co-definition
  • outcome orchestration and roadblock removal
  • value governance and KPI tracking
  • voice of customer internal representation

Nice-to-have

  • strong executive relationships Samsung/LG
  • passion for technology and digital marketing
  • influencing customer and internal stakeholders
  • navigating challenging conversations
  • creating the future through engagement

Key Requirements

  • Extensive relevant experience in digital transformation, value consulting, value engineering
  • Strong executive presence and presentation skills
  • Ability to understand and communicate path to business value
  • Working knowledge of Marketing, Engineering, Product teams
  • Fluency in English and Korean is mandatory

Work Rights

Not specified

Tailored Resume

Cover Letter