Starlink Customer Success Account Lead (smb/fixed-site)

SpaceX

Hawthorne, CA, United States
Base: $90,000.00 - $125,000.00; bonus/equity: not ...
On-site
Customer service at scale
Account management
Process improvement
SpaceX is developing technologies to enable human life on Mars

Job Summary

  • SpaceX is developing technologies to enable human life on Mars.
  • The role focuses on delivering exceptional service to SMB customers and resellers.
  • Employees receive comprehensive benefits including medical coverage and paid vacation.

Matching Summary

SpaceX is developing technologies to enable human life on Mars.

Salary

Base: $90,000.00 - $125,000.00; Bonus/Equity: Not specified; Benefits: Comprehensive medical, vision, and dental coverage

Skills & Requirements

Must-have

  • Customer service at scale
  • Account management
  • Process improvement

Nice-to-have

  • Excellent problem-solving skills
  • Technical knowledge of telecommunications
  • Empathy and active listening

Key Requirements

  • Bachelor's degree or equivalent experience
  • 2+ years of consulting or project management
  • 1+ year in a customer-facing role

Work Rights

Must have US citizenship

Tailored Resume

Cover Letter