Bilingual Customer Service Representative

Maximus

Athens, Texas, United States
Competitive compensation; quarterly bonuses based ...
Hybrid
Fluent in english and spanish
High school diploma or ged required
Available for hybrid work schedule
This role supports the Health Texas project by providing customer care and benefit-enrollment services via telephone, IVR, and web-based portals

Job Summary

  • This role supports the Health Texas project by providing customer care and benefit-enrollment services via telephone, IVR, and web-based portals.
  • Candidates receive paid comprehensive training and have access to competitive compensation including quarterly bonuses based on performance.
  • The position is a full-time hybrid role requiring an initial week of onsite training at the Athens, TX location before transitioning to remote work.

Matching Summary

This role supports the Health Texas project by providing customer care and benefit-enrollment services via telephone, IVR, and web-based portals.

Salary

Competitive Compensation; Quarterly bonuses based on performance included; Not specified

Skills & Requirements

Must-have

  • Fluent in English and Spanish
  • High school diploma or GED required
  • Available for hybrid work schedule
  • Proficient with Windows and Mac systems
  • Willing to work onsite for first week

Nice-to-have

  • Logical problem-solving skills
  • Ability to multi-task under pressure
  • Strong organizational abilities
  • Experience with high-volume call centers

Key Requirements

  • High School Diploma or GED
  • 0-1 years of relevant experience
  • Must reside within 70 miles of Athens, Texas
  • Pass bilingual assessment for Spanish fluency

Work Rights

Not specified

Tailored Resume

Cover Letter