Manages the ongoing operation of enterprise-wide virtual and physical conferencing/meeting and AV production facilities and assigned support staff to ensure reliable delivery of AV services for the organization
Job Summary
Manages the ongoing operation of enterprise-wide virtual and physical conferencing/meeting and AV production facilities and assigned support staff to ensure reliable delivery of AV services for the organization.
Oversees the integration, documentation, training, and launch of new technologies in conference and AV production facilities.
Emphasizes the business impact of failure and the criticality and timing of needed resolution so that problems can be avoided in the future.
Matching Summary
Manages the ongoing operation of enterprise-wide virtual and physical conferencing/meeting and AV production facilities and assigned support staff to ensure reliable delivery of AV services for the organization.
Skills & Requirements
Must-have
virtual and physical conferencing
AV production facilities management
live video production and streaming
collaboration platforms (Zoom, Teams, WebEx)
customer-serviced focused
Nice-to-have
inspiring cohesiveness and strategic development
optimizing business processes
enhancing service delivery
Key Requirements
Bachelor's Degree or equivalent experience
Five years of experience in team leadership
Valid Ohio driver's license
Proficiency in Microsoft Office and ticketing systems