Retail Customer Service Officer

Australia Post

Wellington, New Zealand
Base: $35.01 ph; bonus/equity: not specified; bene...
On-site
Customer sales and service transactions
Managing high value transactions
Assisting customers with mail lodgements
As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience

Job Summary

  • As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience.
  • This is a Casual on call position paying $35.01 per hour (Junior rates apply).
  • We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety.

Matching Summary

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience.

Salary

Base: $35.01 per hour; Bonus/Equity: Not specified; Benefits: Post Perks

Skills & Requirements

Must-have

  • Customer sales and service transactions
  • Managing high value transactions
  • Assisting customers with mail lodgements
  • Building rewarding customer relationships
  • Physical ability to lift 16kgs
  • Ability to stand for shift

Nice-to-have

  • Friendly and enthusiastic demeanor
  • Teamwork and collaboration
  • Customer-centric approach
  • Community involvement

Key Requirements

  • Experience in customer service
  • Experience in cash handling
  • Fit to lift up to 16kgs
  • Fit to stand for shift

Work Rights

Not specified

Tailored Resume

Cover Letter