The role serves as the central point of contact for vendor parts repair, lease, exchange, and warranty activities within the Asia Pacific region
Job Summary
The role serves as the central point of contact for vendor parts repair, lease, exchange, and warranty activities within the Asia Pacific region.
Candidates must manage customer orders and warranty claims while ensuring suppliers meet contractually agreed obligations based on key performance indicators.
The position requires leveraging supply chain data from SAP to proactively manage workflows, forecast delays, and optimize turnaround times.
Matching Summary
The role serves as the central point of contact for vendor parts repair, lease, exchange, and warranty activities within the Asia Pacific region.
Skills & Requirements
Must-have
3-5 years Customer Order Management experience
Good knowledge of repair management
Working knowledge of SAP
Strong analytical and numeracy skills
Detail-oriented with critical thinking
Nice-to-have
Shipping and/or aviation knowledge
IT affinity for digitalization
Intercultural understanding
Proactive problem-solving mindset
Continuous improvement initiatives
Key Requirements
Diploma/Degree in Aeronautics or Aeronautical Engineering