Store Training & Development Lead

The Good Guys

Melbourne, Australia
On-site
Product training programs
Customer service standards
Facilitate training sessions
Undertake and assist with the onboarding and induction of team members new to JB or new to role

Job Summary

  • Undertake and assist with the onboarding and induction of team members new to JB or new to role.
  • Lead product training programs to ensure the sales team are well equipped to demonstrate and sell existing and emerging product categories.
  • Demonstrate, lead and coach a high level of customer service standards including pre, during and post the sale.

Matching Summary

Undertake and assist with the onboarding and induction of team members new to JB or new to role.

Skills & Requirements

Must-have

  • Product training programs
  • Customer service standards
  • Facilitate training sessions

Nice-to-have

  • Passion for training people
  • High achieving teams
  • Creating great customer experiences

Key Requirements

  • Retail experience
  • Willingness to partake in training

Work Rights

Not specified

Tailored Resume

Cover Letter