Senior Solution Consultant

Genesys

Auckland, New Zealand
5–8+ years’ experience in solution consulting
Solid understanding of genesys experience orchestration
Strong communication skills
Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees

Job Summary

  • Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees.
  • As a Senior Solution Consultant, you help organizations adopt an AI-first approach to Experience Orchestration.
  • You will collaborate with experienced sales, value, and solution consulting leaders to build toward deeper strategic and technical leadership.

Matching Summary

Genesys empowers organizations to improve loyalty and business outcomes by creating the best experiences for their customers and employees.

Skills & Requirements

Must-have

  • 5–8+ years’ experience in solution consulting
  • Solid understanding of Genesys Experience Orchestration
  • Strong communication skills

Nice-to-have

  • Exposure to AI-enabled CX platforms
  • Understanding of AI governance
  • Familiarity with cloud platforms

Key Requirements

  • Experience supporting complex or enterprise-level opportunities
  • Working knowledge of AI concepts

Work Rights

Must have the legal right to work in New Zealand

Tailored Resume

Cover Letter