Customer Service Representative - Overnight Patient Registration Team Lead

Cloudmed

Wichita, KS, United States
Base: $18.38 - $23.62 ph; bonus/equity: not specif...
Overnight shift availability
Customer service experience
Typing and phone skills
This position will oversee the day-to-day performance metrics for Patient Experience Specialists including assisting in the planning, organizing, directing, coordinating and controlling any and all activities and resources which directly or indirectly impact the timely and accurate processing of patients

Job Summary

  • This position will oversee the day-to-day performance metrics for Patient Experience Specialists including assisting in the planning, organizing, directing, coordinating and controlling any and all activities and resources which directly or indirectly impact the timely and accurate processing of patients.
  • Responsible for creating and maintaining a positive, upbeat, people oriented departmental culture by maximizing team member moral and engagement.
  • On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Matching Summary

This position will oversee the day-to-day performance metrics for Patient Experience Specialists including assisting in the planning, organizing, directing, coordinating and controlling any and all activities and resources which directly or indirectly impact the timely and accurate processing of patients.

Salary

Base: $18.38 - $23.62 per hour; Bonus/Equity: Not specified; Benefits: competitive benefits package

Skills & Requirements

Must-have

  • Overnight shift availability
  • Customer service experience
  • Typing and phone skills
  • Quick study with technology
  • Prepared for hospital environment

Nice-to-have

  • Positive upbeat culture
  • People oriented departmental culture
  • Maximizing team member morale
  • Career goal progress support

Key Requirements

  • High School Diploma or GED
  • Up to date on all vaccinations
  • Pass drug test
  • Pass background check

Work Rights

Not specified

Tailored Resume

Cover Letter