Customer Banking Specialist Relief

COMMONWEALTH BANK OF AUSTRALIA

Lismore, New South Wales, Australia
On-site
Exceptional customer service delivery
Articulate financial terms clearly
Ask questions and find solutions
The Commonwealth Bank of Australia is seeking a Customer Banking Specialist Relief for their Lismore and Kyogle branches. This part-time role involves providing exceptional customer service, assessing financial needs, and supporting various banking processes, while requiring availability for a predetermined roster

Job Summary

  • As the Customer Banking Specialist, you will have in-depth conversations with customers about their banking needs, including Home Loans, Business Banking & Financial Advice.
  • You will support customers with enquiries, account maintenance, process credit product applications, and complete Financial Health Checks.
  • This role involves educating customers on in-branch technology and digital banking options while problem-solving and championing risk-adverse culture.

Matching Summary

Match Score: 85

The Commonwealth Bank of Australia is seeking a Customer Banking Specialist Relief for their Lismore and Kyogle branches. This part-time role involves providing exceptional customer service, assessing financial needs, and supporting various banking processes, while requiring availability for a predetermined roster.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • Articulate financial terms clearly
  • Ask questions and find solutions
  • Champion processes and procedures
  • Work in a busy retail environment

Nice-to-have

  • Experience in financial services
  • Experience in retail or hospitality
  • Place customer at the centre
  • Genuine interest in career growth

Key Requirements

  • Experience in delivering exceptional customer service
  • Excellent communication skills
  • Ability to work in a commercially driven environment

Work Rights

Not specified

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