Service Delivery Manager

KID-Systeme

Newport, Wales, United Kingdom
Hybrid (60% onsite, 40% remote)
Uk security clearance
Experience in it service delivery
Proven knowledge in itil management
KID-Systeme is seeking a Service Delivery Manager to oversee the delivery of Identity and Access Management services in a hybrid work environment at their Newport, Wales location. The role requires operational management skills, a background in IT service delivery, and the ability to negotiate and maintain service level agreements

Job Summary

  • You will be responsible for managing the overall service delivery of Digital Products in Identity and Access Management.
  • The role involves defining Service Level Agreements and managing delivery teams to ensure quality and cost optimization.
  • Join a visionary team committed to sustainability and continuous improvement in service quality.

Matching Summary

Match Score: 85

KID-Systeme is seeking a Service Delivery Manager to oversee the delivery of Identity and Access Management services in a hybrid work environment at their Newport, Wales location. The role requires operational management skills, a background in IT service delivery, and the ability to negotiate and maintain service level agreements.

Skills & Requirements

Must-have

  • UK Security Clearance
  • Experience in IT service delivery
  • Proven knowledge in ITIL management

Nice-to-have

  • Creative thinker
  • International mindset
  • Ability to work in diverse teams

Key Requirements

  • Experience in operational activities
  • Proven experience in IT infrastructure

Work Rights

Not specified

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