Job Summary

• The Customer Success Engineer (CSE) is a member of the Customer Experience (CX) team at Darktrace, focused on providing existing Darktrace customers with technical product solutions.
• Responsibilities include supporting platform adoption, providing deployment health and value interventions, and identifying additional or new use cases for Darktrace usage within the customer environment.
• This is a critical customer-facing technical role requiring thorough knowledge of cybersecurity and the Darktrace product suite, as well as excellent communication and collaboration skills.

Matching Summary

Skills & Requirements

Key Requirements

• 2+ years of experience
• Cybersecurity industry experience preferred
• On-premise and cloud networking knowledge
• Relevant Darktrace certifications

Work Rights