Core Agent

Four Seasons Hotels & Resorts

Austin, United States
Guest service over the phone
Monitoring systems and communication
Coordinating reservation details
The CORE Agent is a key player within our Reservations department assisting to field all incoming calls to the appropriate department within the hotel as well as selling the resort and providing information to prospective guests, capture sales from the incoming calls and coordinate details of each reservation

Job Summary

  • The CORE Agent is a key player within our Reservations department assisting to field all incoming calls to the appropriate department within the hotel as well as selling the resort and providing information to prospective guests, capture sales from the incoming calls and coordinate details of each reservation.
  • We are looking for someone with excitement and dedication in serving our guests.
  • COMPLIMENTARY FREE Medical, Dental and Vision Insurance after 30 days!!!

Matching Summary

The CORE Agent is a key player within our Reservations department assisting to field all incoming calls to the appropriate department within the hotel as well as selling the resort and providing information to prospective guests, capture sales from the incoming calls and coordinate details of each reservation.

Skills & Requirements

Must-have

  • Guest service over the phone
  • Monitoring systems and communication
  • Coordinating reservation details
  • Selling the resort
  • Fielding incoming calls

Nice-to-have

  • Genuine heart and luxury
  • Teamwork and cooperation
  • Exceptional guest experiences
  • Diversity and inclusion focus

Key Requirements

  • One to two years hotel/customer service experience
  • Work authorization in the United States
  • Knowledge of Opera preferred

Work Rights

Work authorization required

Tailored Resume

Cover Letter