JLL is seeking a Facilities Manager in Heredia, Costa Rica, to oversee facility services for IBM. The role requires strong leadership and operational management skills to ensure client satisfaction and efficient operations
Job Summary
Oversee the delivery of comprehensive facilities services across your assigned portfolio, ensuring all operations align with established policies, procedures, and contractual obligations while managing vendor relationships and performance standards.
Serve as the primary escalation point for IBM client facilities issues across your region, building strong relationships while ensuring service level expectations are consistently met or exceeded through proactive communication and problem-solving.
Develop and manage facility operating budgets, track variances, prepare detailed spend reports, and identify cost-saving opportunities while managing annual budgeting processes, quarterly forecasting, and vendor payments.
Matching Summary
Match Score: 85
JLL is seeking a Facilities Manager in Heredia, Costa Rica, to oversee facility services for IBM. The role requires strong leadership and operational management skills to ensure client satisfaction and efficient operations.
Skills & Requirements
Must-have
Manage vendor relationships and performance
Develop and manage facility operating budgets
Lead, recruit, supervise, and mentor team
Champion preventative maintenance programs
Ensure compliance with health, safety, environmental regulations
Nice-to-have
Drive continuous improvement initiatives
Collaborate with client representatives
Foster teamwork and personal growth
Key Requirements
Bachelor's degree or equivalent experience
5-7 years facilities management experience
3 years leadership/supervisory experience
Expertise in vendor management
Strong financial acumen
Knowledge of health, safety, environmental regulations