Scheduler - Lv Durango Family Med Cl - Full Time 12 Hour Rotating Shifts (non-exempt) (non-union)

University of Southern California

Los Angeles, CA, US
Base: $17.50 - $27.01 ph; bonus/equity: not specif...
High school diploma or equivalent required
Understanding of medical terminology
Ability to interface with physicians and nurses
The Scheduler serves as the primary point of contact for patients, ensuring superior customer service aligned with the Center's mission

Job Summary

  • The Scheduler serves as the primary point of contact for patients, ensuring superior customer service aligned with the Center's mission.
  • Essential duties include scheduling appointments, verifying eligibility, obtaining signatures, and acting as an advocate for the continuum of care.
  • Candidates must possess Fire Life Safety Training certification if hired in Los Angeles City, obtainable within 30 days of employment.

Matching Summary

The Scheduler serves as the primary point of contact for patients, ensuring superior customer service aligned with the Center's mission.

Salary

Base: $17.50 - $27.01 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • High school diploma or equivalent required
  • Understanding of medical terminology
  • Ability to interface with physicians and nurses
  • Fire Life Safety Training certification
  • Front desk greeting and patient check-in

Nice-to-have

  • One year customer service experience preferred
  • Experience in a medical environment preferred
  • Strong judgment handling upset patients
  • Advocacy skills for patients and families

Key Requirements

  • High school diploma or equivalent
  • Knowledge of medical terminology
  • Fire Life Safety Training (LA City)
  • 1 year customer service experience (preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter