Motor Claims Specialist

RAC

West Perth, AU
Hybrid (50% from home)
Manage motor claims caseload
Negotiate liability with third parties
Communicate clearly and professionally
RAC is seeking Motor Claims Specialists to join their Insurance Claims team in West Perth, offering a hybrid work model with flexible hours. The role involves managing motor claims, negotiating with insurers, and providing exceptional customer service to members

Job Summary

  • Our Claims Specialists are responsible for having telephone and online based conversations with our members when they need us most.
  • Manage a caseload of motor claims to maximise outcomes.
  • Deliver service that consistently exceeds member expectations.

Matching Summary

Match Score: 85

RAC is seeking Motor Claims Specialists to join their Insurance Claims team in West Perth, offering a hybrid work model with flexible hours. The role involves managing motor claims, negotiating with insurers, and providing exceptional customer service to members.

Skills & Requirements

Must-have

  • Manage motor claims caseload
  • Negotiate liability with third parties
  • Communicate clearly and professionally
  • Handle claims in line with policies
  • Exceed member expectations

Nice-to-have

  • Supportive team environment
  • Continuous improvement initiatives
  • Purpose-led member organisation

Key Requirements

  • Experience in motor claims settlements
  • Understanding of motor vehicle liability
  • Excellent communication and negotiation skills
  • High attention to detail
  • Empathy and professionalism
  • Self-motivated and independent work
  • Team player
  • Previous experience in motor insurance industry (highly regarded)
  • Commitment to member focus

Work Rights

Not specified

Tailored Resume

Cover Letter